The Delighted Customers Podcast with Mark Slatin
Podcast autorstwa Mark Slatin | The Agile Brand - Czwartki
130 Odcinki
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#90: Ritz Carlton: Inside the Founder and Former President's Customer-Centric Culture
Opublikowany: 27.06.2024 -
#89: Salesforce’s Approach to Customer Success, AI, & CX
Opublikowany: 20.06.2024 -
#88: How Bilt Uses 3-D Instructions to Enrich Lives
Opublikowany: 13.06.2024 -
#87: Empathy-Driven Leadership
Opublikowany: 6.06.2024 -
#86: The Power of Social Identity on CX with Professor Gary David
Opublikowany: 30.05.2024 -
#85: The Science of Brand Love
Opublikowany: 23.05.2024 -
#84: Leading Change by Leveraging Trust with Charles H. Green
Opublikowany: 16.05.2024 -
#83: Lessons from Taylor Swift About How to Create Superfans with Brittany Hodak
Opublikowany: 9.05.2024 -
#82: The Role of Qualitative Research in Experience Design with Jennifer Ashman, Principal, CX Amplified
Opublikowany: 2.05.2024 -
#81: Strategies for making cx your growth engine
Opublikowany: 25.04.2024 -
#80: Designing Experiences that drive loyalty
Opublikowany: 18.04.2024 -
#79: Lessons from an ER doctor w/Dr. Judy Wolfe, Associate Chief Experience Officer, Cleveland Clinic
Opublikowany: 11.04.2024 -
#78: Three Keys to Driving Customer Advocates
Opublikowany: 4.04.2024 -
#77: Joe Pine: The Origin of "Customer Experience," The Experience Economy, and What's Next
Opublikowany: 28.03.2024 -
#76: Pink Zebra Moving: Differentiating on CX for Explosive Growth with CEO, Ron Holt
Opublikowany: 21.03.2024 -
#75: What’s the Pioneering Edge for Today’s CX Leaders according to the NPS Creator
Opublikowany: 14.03.2024 -
#74: Closing the Gap Between Brand Promise and Customer Experience with Nick Zeisler
Opublikowany: 7.03.2024 -
#73: Bruce Temkin's Blueprint for Fostering Trust in CX and Beyond
Opublikowany: 28.02.2024 -
#72: The Crossroads of CX and UX: A Conversation with Darren Hood
Opublikowany: 22.02.2024 -
#71: The Contagious Enthusiasm and Customer Intimacy Quadrant with Mary Poppen
Opublikowany: 15.02.2024
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
