72 Odcinki

  1. Episode 45 - Inclusive design stop talking, start doing. With Jo Ellis (Tesco Bank) and Katherine Snow (Nile)

    Opublikowany: 25.06.2025
  2. Episode 44 - COGA – design’s best kept secret? With Lisa Seeman-Horwitz and Chris Fitch

    Opublikowany: 11.06.2025
  3. Episode 43 - Does anyone know what ‘financial inclusion’ actually means?

    Opublikowany: 28.05.2025
  4. Episode 42 - What makes an adjustment reasonable?

    Opublikowany: 14.05.2025
  5. Episode 41 - Vulnerability isn’t just a duty - it’s a movement

    Opublikowany: 30.04.2025
  6. Episode 40 - Does AI ‘get’ vulnerability?

    Opublikowany: 16.04.2025
  7. Episode 39 - When innovation excludes? Touchscreen payment devices and disabled consumers

    Opublikowany: 2.04.2025
  8. Episode 38 - How to get into prison

    Opublikowany: 18.03.2025
  9. Exclusive FCA interview: Vulnerability Review findings.

    Opublikowany: 12.03.2025
  10. Episode 37 - Not my problem? Why signposting has to change.

    Opublikowany: 4.03.2025
  11. Episode 36 - Help! A new approach to support with Christine Tate and Dan Holloway

    Opublikowany: 17.02.2025
  12. Episode 35 - Do you want to build an Empth Lab? With Shaun Conner, Government Digital Service

    Opublikowany: 5.02.2025
  13. Episode 34 - High-impact interactions: how do we recover? With Andy Langford and Chris Fitch

    Opublikowany: 22.01.2025
  14. Episode 33 - So…what does 2025 hold for consumer vulnerability? With Grace Brownfield and Phil King

    Opublikowany: 8.01.2025
  15. Episode 32 -“The Experiment We Never Knew We Needed” with Katie Orme, Octopus Energy

    Opublikowany: 11.12.2024
  16. Episode 31 - ‘ Digital poverty’ doesn’t mean what you think with Elizabeth Anderson

    Opublikowany: 27.11.2024
  17. Episode 13 - Lived experience with Dan Holloway and Chris Fitch

    Opublikowany: 18.11.2024
  18. Episode 30 - There’s more to blind customers than Braille with Holly Tuke

    Opublikowany: 13.11.2024
  19. Episode 29 - How do I get a customer to disclose? With Alexis Stevens from Money and Mental Health.

    Opublikowany: 30.10.2024
  20. Episode 28 - How do 999 staff talk to vulnerable callers? With Mike Modder-Fitch and Chris Fitch

    Opublikowany: 16.10.2024

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Welcome to the Vulnerability Matters podcast from the Money Advice Trust. A series that examines from a range of perspectives how firms are supporting consumers in vulnerable situations.

Visit the podcast's native language site