Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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003: Experience Action Podcast - Customer Experience Training
Opublikowany: 20.12.2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Opublikowany: 13.12.2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Opublikowany: 12.12.2022 -
500: Bourbon Summit
Opublikowany: 29.11.2022 -
499: The Present and Future of CX
Opublikowany: 22.11.2022 -
498: Jay Baer, The Need for Speed
Opublikowany: 15.11.2022 -
497: Looking Back on CX
Opublikowany: 8.11.2022 -
496: Jeff Toister, The Guaranteed Experience
Opublikowany: 1.11.2022 -
495: Common CX Mistakes
Opublikowany: 25.10.2022 -
494: Jen Bailin, The Bright, Big Future of CX
Opublikowany: 18.10.2022 -
493: Special Announcement
Opublikowany: 11.10.2022 -
492: Zhecho Dobrev, The Value of Emotions
Opublikowany: 4.10.2022 -
491: Answer to Abusive Customers: Shut Down Support?
Opublikowany: 27.09.2022 -
490: Deon Nicholas, Human-Centered AI
Opublikowany: 20.09.2022 -
489: Customer Health Score
Opublikowany: 13.09.2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Opublikowany: 6.09.2022 -
487: Season Intro
Opublikowany: 5.09.2022 -
486: Bourbon Summit, Season Finale
Opublikowany: 19.04.2022 -
485: David Sakamoto, The Power of Transparency
Opublikowany: 12.04.2022 -
484: Empathy and Leadership
Opublikowany: 5.04.2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
