Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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385: Bill Guertin, The Fan Experience
Opublikowany: 3.09.2019 -
384: Your Customer's Ecosystem
Opublikowany: 27.08.2019 -
383: Engaging Your Superfans
Opublikowany: 20.08.2019 -
382: When Acronyms Escape
Opublikowany: 13.08.2019 -
381: Julie Ann Sullivan: Catalysts of Culture
Opublikowany: 6.08.2019 -
380: Bourbon Summit #3
Opublikowany: 30.07.2019 -
379: Allen Adamson, Shift Ahead
Opublikowany: 23.07.2019 -
378: The Phrase that Kills CX
Opublikowany: 16.07.2019 -
377: Karen Jaw-Madson, Design of Work Experience
Opublikowany: 9.07.2019 -
376: 5 Steps To Close The Loop With Customers
Opublikowany: 2.07.2019 -
375: Leena Rinne, A Fellow Code Cracker
Opublikowany: 25.06.2019 -
374: What's More Personal: Twitter or a Phone Call?
Opublikowany: 18.06.2019 -
373: Barry Kirk, A Framework for Customer Loyalty
Opublikowany: 11.06.2019 -
372: Are Experience Rewards the New Loyalty Programs?
Opublikowany: 4.06.2019 -
371: Louis Carter, Emotional Connectedness
Opublikowany: 28.05.2019 -
370: How Delta Airlines Encourages Direct Employee Appreciation
Opublikowany: 20.05.2019 -
369: Jeff Gothelf, Thinking About Design
Opublikowany: 13.05.2019 -
368: When Customer Service Is a Scam
Opublikowany: 7.05.2019 -
367: Lee Smith, Putting Fuel Behind Your Sales
Opublikowany: 30.04.2019 -
366: Can People Connect to Avatars?
Opublikowany: 23.04.2019
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
