Crack the Customer Code
Podcast autorstwa Adam and Jeannie - Wtorki
Kategorie:
509 Odcinki
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365: Lisa Ryan, Having An Attitude For Gratitude
Opublikowany: 16.04.2019 -
364: Culture Lessons From The Podcast
Opublikowany: 9.04.2019 -
363: Technology Lessons from the Podcast
Opublikowany: 2.04.2019 -
362: Bourbon Cast #2
Opublikowany: 26.03.2019 -
361: Ryan Minton, Thanks For Coming In Today
Opublikowany: 19.03.2019 -
360: The Airport Customer Experience
Opublikowany: 12.03.2019 -
359: Steve Woodruff, What Makes You Distinct?
Opublikowany: 5.03.2019 -
358: Customer Service Blueprinting: Jeannie's New Course
Opublikowany: 26.02.2019 -
357: Thomas Hollmann, Customer Experience Education
Opublikowany: 19.02.2019 -
356: Will Chatbots Be Everywhere?
Opublikowany: 12.02.2019 -
355: Lisa Ford, Customer Service Excellence
Opublikowany: 5.02.2019 -
354: Are you neglecting key moments in the customer journey?
Opublikowany: 29.01.2019 -
353: Scott McKain, Make Your Organization Iconic
Opublikowany: 24.01.2019 -
352: Keeping Knowledge When Superstars Leave
Opublikowany: 15.01.2019 -
351: Mark Sanborn, Extraordinary Leadership
Opublikowany: 8.01.2019 -
350: New Year's Resolutions
Opublikowany: 4.01.2019 -
349: Mark Colgate, The Science of Service
Opublikowany: 19.12.2018 -
348: Predictions for 2019
Opublikowany: 28.11.2018 -
347: Jay Baer, Talk Triggers
Opublikowany: 21.11.2018 -
346: Smaller Bathrooms and Premium Seating: Talking Airline Customer Experience
Opublikowany: 14.11.2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
