Customer Support Leaders

Podcast autorstwa Charlotte Ward

Kategorie:

329 Odcinki

  1. 253: The Difference Between What Customers Say And What Customers Do; with Ryan Klausner

    Opublikowany: 26.01.2024
  2. 252: The Support Report with Andrew Rios

    Opublikowany: 19.01.2024
  3. 251: Support Data with Matt Dale

    Opublikowany: 12.01.2024
  4. 250: Panel: Welcome back for 2024!

    Opublikowany: 5.01.2024
  5. 249: Fireside with Mike Redbord

    Opublikowany: 25.11.2022
  6. 248: Holiday fireside with Jason Yun

    Opublikowany: 18.11.2022
  7. From The Archives: 32: Managing Performance Issues with Hilary Dudek

    Opublikowany: 30.09.2022
  8. From The Archives: 26: Metrics with Craig Stoss

    Opublikowany: 23.09.2022
  9. From The Archives: 23: Moving from Doing to Leading the Work with Matt Dale

    Opublikowany: 16.09.2022
  10. From The Archives: 17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl

    Opublikowany: 9.09.2022
  11. From The Archives: 11: Awkward Conversations with Hilary Dudek.

    Opublikowany: 2.09.2022
  12. 247: Fireside with Austin Emser

    Opublikowany: 26.08.2022
  13. From The Archives: 5: Empathy with Ash Rhodes

    Opublikowany: 19.08.2022
  14. From The Archives: 220: Building a Team from Scratch with Matt Dale

    Opublikowany: 12.08.2022
  15. From The Archives: 216: Building a Team from Scratch with Ashley Sachs

    Opublikowany: 5.08.2022
  16. From The Archives: 213: Knowledge Management with Simone Secci

    Opublikowany: 29.07.2022
  17. 246: Fireside with Ethan Walfish

    Opublikowany: 22.07.2022
  18. From The Archives: 212: Knowledge Management with Cynthia Ng

    Opublikowany: 15.07.2022
  19. From The Archives: 211: Knowledge Management with Aprill Allen

    Opublikowany: 8.07.2022
  20. From The Archives: 210: Fireside with Nicholas Zeisler

    Opublikowany: 1.07.2022

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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