CX Files
Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki
Kategorie:
369 Odcinki
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The Best CX Podcasters Looking Back At 2022 And Forward To 2023
Opublikowany: 15.12.2022 -
Steve Mosser - Sensée - Building A Positive Team Culture In WFH CX
Opublikowany: 8.12.2022 -
Martin Roe - CCI Global - Exploring BPO & CX In Africa
Opublikowany: 1.12.2022 -
Roger Beadle - Limitless - GigCX And The Future Of Flexible CX
Opublikowany: 24.11.2022 -
Chris Gillen - A Closer Look - Travel CX Over The Holidays And Into 2023
Opublikowany: 16.11.2022 -
Jonathan Steiman - Peak Support - From CX Analyst To Building A New BPO Company
Opublikowany: 10.11.2022 -
Jonas Berggren - Transcom - GigCX And A Flexible Future For CX & BPO
Opublikowany: 2.11.2022 -
Barry Matthews - Open Assembly - The Future Of Work (And CX)
Opublikowany: 27.10.2022 -
Leigh Hopwood - CCMA - Our Industry Will Thrive Through Learning
Opublikowany: 19.10.2022 -
David Powers - Rooter Hero - Managing CX When Callers Have A Disaster On Their Hands!
Opublikowany: 13.10.2022 -
Rick Collins - Marsh - Managing Risk And Fraud In CX
Opublikowany: 6.10.2022 -
Stephen Loynd - What Is The Metaverse And Why Does It Matter For CX?
Opublikowany: 29.09.2022 -
Ben Jones - Sigma Connected Group - Key Lessons From CXO 2022
Opublikowany: 22.09.2022 -
Ricardo Pedroza - PROCOLOMBIA - BPO and CX in Colombia
Opublikowany: 15.09.2022 -
BPO In Georgia With Sean Goforth & Lynda Arsenault
Opublikowany: 7.09.2022 -
Victor Pereda - Nearsol - How Startups and Hypergrowth Companies Manage CX
Opublikowany: 1.09.2022 -
Indu Badlani - Project Space and StaffingExpert - Career Development in CX
Opublikowany: 25.08.2022 -
Simon Yoxon-Grant - TLScontact - The Recovery Of The Travel Industry
Opublikowany: 17.08.2022 -
Claas van Delden - Yoummday - CX Acquisition And Expansion In Europe
Opublikowany: 11.08.2022 -
Cheryl Paarwater - Call Lab BPO - Impact Sourcing And Creating Employment Opportunities With CX In South Africa
Opublikowany: 4.08.2022
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
