CX Files

Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki

Czwartki

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369 Odcinki

  1. Andrew Hall - Quantanite - Content Moderation And Post-Covid CX Offshoring

    Opublikowany: 28.07.2022
  2. Tony Won - Is Gaming Player Support The Same as Customer Service?

    Opublikowany: 22.07.2022
  3. Hemant Puthli - Neo Group - ESG & CSR In CX/IT/BPO

    Opublikowany: 14.07.2022
  4. Bill Colton - Global Telesourcing - Could Celebrities Help BPOs Find Talent?

    Opublikowany: 8.07.2022
  5. Colson Hillier - Alorica - Building CX Resilience And Innovation

    Opublikowany: 30.06.2022
  6. Stefan Freyer - Orphoz (McKinsey & Co) - Connecting A CX Vision To CX Implementation

    Opublikowany: 23.06.2022
  7. Natasha Ratanshi-Stein - Surfboard - Turning WFM For CX Into Team Planning

    Opublikowany: 16.06.2022
  8. Sara Sloman - Paythru - CX for EVs And Sustainable Transport

    Opublikowany: 9.06.2022
  9. Annelien Marcus - Clarion People - Post-Covid CX Recruitment

    Opublikowany: 2.06.2022
  10. Cathy Jooste - Atento - The Evolution Of CX Nearshoring

    Opublikowany: 27.05.2022
  11. Daniel Hay - Dow - Designing A Fantastic B2B Customer Experience

    Opublikowany: 19.05.2022
  12. Faye Joubert - iSON Xperiences - CX Partnerships After The Pandemic

    Opublikowany: 12.05.2022
  13. Nadia Pace - Coaching for Success in CX

    Opublikowany: 5.05.2022
  14. Steven Van Belleghem - The Future of Customer Loyalty And CX

    Opublikowany: 28.04.2022
  15. Paul O'Hara - Teleperformance - It's Time To Truly Value CX Partnerships

    Opublikowany: 21.04.2022
  16. Wiktor Doktór - Pro Progressio - CX And BPO In Poland And The CEE Region

    Opublikowany: 14.04.2022
  17. The Top 5 Offshore BPO Destinations In 2022

    Opublikowany: 7.04.2022
  18. Jacqui Turner - Coaching For CX Success And Leadership

    Opublikowany: 31.03.2022
  19. Ivan Kotzev - NelsonHall - CX Innovation & Transformation

    Opublikowany: 25.03.2022
  20. Mike Pipicello - GlobalStep - CX For Games And Gaming

    Opublikowany: 17.03.2022

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

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