CX Files
Podcast autorstwa Mark Hillary and Peter Ryan - Czwartki

Kategorie:
369 Odcinki
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Andrew Hall - Quantanite - Content Moderation And Post-Covid CX Offshoring
Opublikowany: 28.07.2022 -
Tony Won - Is Gaming Player Support The Same as Customer Service?
Opublikowany: 22.07.2022 -
Hemant Puthli - Neo Group - ESG & CSR In CX/IT/BPO
Opublikowany: 14.07.2022 -
Bill Colton - Global Telesourcing - Could Celebrities Help BPOs Find Talent?
Opublikowany: 8.07.2022 -
Colson Hillier - Alorica - Building CX Resilience And Innovation
Opublikowany: 30.06.2022 -
Stefan Freyer - Orphoz (McKinsey & Co) - Connecting A CX Vision To CX Implementation
Opublikowany: 23.06.2022 -
Natasha Ratanshi-Stein - Surfboard - Turning WFM For CX Into Team Planning
Opublikowany: 16.06.2022 -
Sara Sloman - Paythru - CX for EVs And Sustainable Transport
Opublikowany: 9.06.2022 -
Annelien Marcus - Clarion People - Post-Covid CX Recruitment
Opublikowany: 2.06.2022 -
Cathy Jooste - Atento - The Evolution Of CX Nearshoring
Opublikowany: 27.05.2022 -
Daniel Hay - Dow - Designing A Fantastic B2B Customer Experience
Opublikowany: 19.05.2022 -
Faye Joubert - iSON Xperiences - CX Partnerships After The Pandemic
Opublikowany: 12.05.2022 -
Nadia Pace - Coaching for Success in CX
Opublikowany: 5.05.2022 -
Steven Van Belleghem - The Future of Customer Loyalty And CX
Opublikowany: 28.04.2022 -
Paul O'Hara - Teleperformance - It's Time To Truly Value CX Partnerships
Opublikowany: 21.04.2022 -
Wiktor Doktór - Pro Progressio - CX And BPO In Poland And The CEE Region
Opublikowany: 14.04.2022 -
The Top 5 Offshore BPO Destinations In 2022
Opublikowany: 7.04.2022 -
Jacqui Turner - Coaching For CX Success And Leadership
Opublikowany: 31.03.2022 -
Ivan Kotzev - NelsonHall - CX Innovation & Transformation
Opublikowany: 25.03.2022 -
Mike Pipicello - GlobalStep - CX For Games And Gaming
Opublikowany: 17.03.2022
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.