Doing Customer Experience Right with Stacy Sherman
Podcast autorstwa Doing CX Right® - Poniedziałki
Kategorie:
152 Odcinki
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12. Delivering Unforgettable Experiences Featuring Ryan Estis
Opublikowany: 7.11.2021 -
11. How Attention Pays™ For Productivity, Accountability & Profitability Featuring Neen James
Opublikowany: 31.10.2021 -
10. Communicating and Delivering Real Value Featuring Bob Burg
Opublikowany: 16.10.2021 -
9. How To Hug Your Haters & Make Customers Love Your Brand Featuring Jay Baer
Opublikowany: 5.10.2021 -
8. Aiming High - Mental Health & Business Impacts Featuring Darren Prince
Opublikowany: 5.10.2021 -
7. Creating and Leading A Customer-Centric Workplace Featuring Ashok Ramachandran
Opublikowany: 3.10.2021 -
6. Leveraging Social Media For Customer Service & Competitive Insights Featuring Madalyn Sklar
Opublikowany: 26.09.2021 -
5. Bringing The Human Back In Human Resources Featuring Dan Naiman
Opublikowany: 19.09.2021 -
4. How To Create a Frictionless Experience To Get and Keep Customers Loyal Featuring Adam Toporek
Opublikowany: 11.09.2021 -
3. Increasing Employee Engagement To Deliver Customer Excellence Featuring Colin Shaw
Opublikowany: 23.08.2021 -
2. Measuring Customer Loyalty (NPS and Beyond) Featuring Rob Markey
Opublikowany: 16.07.2021 -
1. How To Get Customers Back Again & Again Featuring Shep Hyken
Opublikowany: 5.07.2021
The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of job title or function, and provides actionable tactics for a unified effort. Beyond business strategies, you’ll hear inspiring life lessons and personal triumphs, transforming organizations by capturing customer hearts and wallets. This approach results in a win-win-win: delighted customers, empowered employees, and a thriving business.
