Future of Customer Service
Podcast autorstwa Inbenta
Kategorie:
33 Odcinki
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33. Simple TV: AI is the Future of Customer Service
Opublikowany: 24.05.2022 -
32. Aram Melkoumov from Crowdlinker
Opublikowany: 5.05.2022 -
31. Neoenergia: Keep Human at the Center of your Digital Strategy
Opublikowany: 17.03.2022 -
30. Reasoning Engines and the Truth About AI
Opublikowany: 8.02.2022 -
29. Why do so many AI projects fail?
Opublikowany: 18.01.2022 -
28. Voice bots and IVR Systems – The Future of On-Call Support
Opublikowany: 4.11.2021 -
27. Customer Service Digitalization in Manufacturing Industries
Opublikowany: 25.10.2021 -
26. Headless Technology and The Future of Omnichannel
Opublikowany: 7.10.2021 -
25. The Cross-Industry Value of AI
Opublikowany: 24.09.2021 -
24. Understanding Behavioral Bot Design
Opublikowany: 10.09.2021 -
23. Conversation Design Institute
Opublikowany: 25.06.2021 -
22. How to create a great search experience
Opublikowany: 1.03.2021 -
21. How to start a customer service department
Opublikowany: 22.02.2021 -
20. Own the financial aspect, not just the relational aspect
Opublikowany: 15.02.2021 -
19. Top 5 Customer Experience Trends for 2021
Opublikowany: 8.02.2021 -
18. Lessons from a Customer Service Consultant
Opublikowany: 1.02.2021 -
17. How to always deliver the major objectives
Opublikowany: 25.01.2021 -
16. Customer success from a Fortune 100 company to a start-up organization
Opublikowany: 18.01.2021 -
15. Customer research is one of the most vital things you can do for success
Opublikowany: 11.01.2021 -
14. How sales and customer support work best together (with former Google Sales VP)
Opublikowany: 21.12.2020
The "Future of Customer Service" podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities. The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers. This podcast is hosted by Jordi Torras, and brought to you by Inbenta. https://www.inbenta.com